Refund Policy for Zero Cent Fashion Brand

At Zero Cent Fashion Brand, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund process. Please review our refund policy below for details.

1. Eligibility for Refunds  

To be eligible for a refund, the following conditions must be met:  

- The item must be unused, in its original condition, and in the original packaging.  

- The request for a refund must be made within [insert number, e.g., 14 or 30] days of receiving the item.  

- Proof of purchase (e.g., order number or receipt) must be provided.  

2. Non-Refundable Items  

Certain items are not eligible for refunds, including:  

- Items marked as "final sale" or "non-refundable" at the time of purchase.  

- Products that have been used, damaged, or altered after delivery.  

- Gift cards or promotional items.  

3. How to Request a Refund  

To initiate a refund, please follow these steps:  

- Contact our customer service team at [insert contact email or phone number] to request a refund and provide your order details.  

- Pack the item securely in its original packaging and include all accessories, tags, and labels.  

- Ship the item back to the address provided by our team.  

4. Refund Processing  

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved:  

- Refunds will be processed to the original payment method within [insert number, e.g., 5-10] business days.  

- Please note that shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item shipped or defective product).  

5. Exchanges  

If you would like to exchange an item for a different size, color, or product, please contact our customer service team. Exchanges are subject to product availability.  

6. Damaged or Defective Items  

If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item and will either issue a full refund or send a replacement at no additional cost.  

7. Cancellations  

If you wish to cancel an order, please contact us as soon as possible. If the order has not yet been shipped, we will process a full refund. If the order has already been shipped, you may return it following the refund process outlined above.  

8. Contact Us  

For any questions or concerns regarding our refund policy, please contact us at:  

Email: [insert contact email]  

Phone: [insert contact phone number]  

Thank you for shopping with Zero Cent Fashion Brand. We appreciate your trust and are committed to providing you with a seamless and satisfactory shopping experience.