Return Policy for Zero Cent Fashion Brand

At Zero Cent Fashion Brand, we want you to be completely satisfied with your purchase. If you need to return an item, we offer a hassle-free return process. Please review our return policy below for details.

1. Eligibility for Returns  

To be eligible for a return, the following conditions must be met:  

- The item must be unused, in its original condition, and in the original packaging.  

- The return request must be made within [insert number, e.g., 14 or 30] days of receiving the item.  

- Proof of purchase (e.g., order number or receipt) must be provided.  

2. Non-Returnable Items  

Certain items cannot be returned, including:  

- Items marked as "final sale" or "non-returnable" at the time of purchase.  

- Products that have been used, damaged, or altered after delivery.  

- Gift cards or promotional items.  

3. How to Initiate a Return  

To start the return process, please follow these steps:  

- Contact our customer service team at [insert contact email or phone number] to request a return and provide your order details.  

- Pack the item securely in its original packaging and include all accessories, tags, and labels.  

- Ship the item back to the address provided by our team.  

4. Return Shipping Costs  

- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or defective product).  

- We recommend using a trackable shipping method to ensure the item reaches us safely.  

5. Refunds or Exchanges  

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return. If approved:  

- Refunds will be processed to the original payment method within [insert number, e.g., 5-10] business days.  

- If you requested an exchange, we will ship the replacement item as soon as possible, subject to availability.  

6. Damaged or Defective Items  

If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item and will either issue a full refund or send a replacement at no additional cost.  

7. Late or Missing Returns  

If you have not received a refund or exchange confirmation within the expected timeframe, please contact us at [insert contact email or phone number].  

8. Contact Us  

For any questions or concerns regarding our return policy, please contact us at:  

Email: [insert contact email]  

Phone: [insert contact phone number]  

Thank you for choosing Zero Cent Fashion Brand. We value your satisfaction and are here to assist you with any return-related needs.